The smarter way of accelerating digital-city strategies is to leverage proven, shared, commodity solutions and services which can be used anytime, anywhere and can scale rapidly. Increasingly powerful and useful applications and services will be available over the Internet and delivered via cloud computing models – no up-front investment, pay-as-you-go. (…)
Even large government agencies are now starting to use cloud services for core applications. In December 2010, the US government’s Government Services Administration (GSA) agency selected Google Apps in a $6.7m, 5-year deal to replace Lotus Notes as the email and collaboration platform for its 17,000 users.

Hodgkinson, Steve Is Your City Smart Enough? Reference Code: OI00130-007, p25. Ovum 2011
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He lacks those privileged positions, “user” and “customer” (…). Politically speaking, the relationship between the reader to the Internet of Things is not democratic. It’s not even capitalistic. It’s a new thing. It’s digital-feudalism. People in the Internet of Things are like woolly livestock of a feudal demesne, grazing under the watchful eye of barons in their hilltop Cloud Castles. The peasants never vote for the lords of the Cloud Castles. But they do find them attractive and glamorous. They respect them. They feel a genuine fealty to them. They can’t get along in life without them.

Sterling, Bruce. The Epic Struggle of The Internet of Things, p 13. Strelka Press 2014